For the first time in history, marketing is a pull industry. Not push. Brands are able to harness more information from their customers than ever before, and tailor marketing efforts to specific people to deliver truly impactful messages.
This can be accredited to one thing – Social Media.
This exciting transition allows brands to form authentic relationships with their customers. Instead of guessing, brands can now understand with certainty what their customers like, why they like it, where they like it, how they like it. The customers are telling them. And the brands that listen can alter the way they do business to better meet the desires of their customers.
This means satisfied customers, and increased revenues.
Two things business owners love to hear.
The brands that don’t listen, well, they’re missing out.
There’s no telling for certain where the future of social media will go. It’s ever changing.
One thing that is for certain? It’s here to stay.
And the companies that invest will reap the long-term benefits.