Posted 10.10.2024 by Josh Krakauer
Have you ever experienced the “engagement question trap”?
It’s easy to spot: You’re scrolling through your feed and stop by a post that combines a video or picture with an eye-catching question. It’s usually a vague question, like “What is wrong with this picture?”, or “What do you see here?”.
Then, you pause and click into the comments to see what others say as you consider your answer. But as seconds pass, you realize there’s nothing intriguing about the video or picture.
You just experienced the engagement question trap, a common engagement farming tactic to make you linger long enough for the algorithm to notice.
And yet, engagement questions are more than bait.
They can be used to start conversations and drive growth, and that’s what we’ll explore today: Different types and examples of engagement questions.
Before we break down the types of questions that work – and how to craft them – let’s look at the concept of engagement in social media.
Social media engagement refers to how users interact with content. It can be quantified by likes, shares, comments, clicks, niche metrics like saved posts, and advanced ones like share of voice (SOV).
There are different tones of engagement, at least in terms of importance.
For instance, likes and shares are easy to track but they aren’t the most meaningful interactions.
Comments and conversations, on the other hand, tend to indicate deeper engagement (and that’s why we say that the comment is the content).
In short, social media engagement is more about actions and behaviors that reflect connection and participation, and less about quick clicks and doom scrolling.
Engagement questions are prompts that encourage users to interact with your social media content.
They drive people to take action (i.e. replying, sharing, and checking other people’s responses), which turn into the metrics social platforms crave.
Questions are an effective engagement driver because they flip the script from passive consumption (scrolling, watching) to active participation (liking, sharing, commenting).
When people come across a question, they’re inclined to respond: It’s human nature to share opinions, advice, and experiences.
This participation turns posts into conversations (at least, in the “eyes” of algorithms).
So, the strength of engagement questions lies in their capacity to:
Since we’re here to inform and assist your creative process (hopefully), let’s look at different types of engagement questions and real-world examples.
These questions encourage users to make quick decisions, giving them a sense of involvement in your brand’s direction.
Polls are low-effort but high-reward in terms of engagement. Below, an example of a poll posted by Reddit on LinkedIn:
These questions invite users to share their thoughts and preferences. They boost engagement and also allow you to gather valuable feedback.
An example of an opinion-based question, courtesy of the freelancing platform Upwork:
These questions are designed to tap into shared experiences and personal takes. Relatable questions often lead to higher engagement because they feel personal.
Trivia and fun questions are meant to break the routine. While not necessarily industry-specific, they encourage people to interact without overthinking.
A recent example from AI company Turing, below:
In short, using a mix of questions is a good way to keep content fresh and audiences engaged. You won’t always hit gold, but the right question can open the floodgates to user interaction, providing insights into your followers’ preferences and opinions.
Like any tool, engagement questions must be used with intention – and ideally, with good intention.
It’s tempting to ask gimmicky questions and rack up metrics, but this can easily erode trust.
Real questions are more likely to turn into real conversations, encourage community participation, and provide value (even if just quick entertainment value) to the audience.
To conclude – when crafting engagement questions, keep these tips in mind:
Finally, don’t hesitate to draw inspiration from real-life examples. Look at how top brands use questions to connect with their followers.
And remember: The best engagement questions make your brand look genuinely curious, and your audience feel heard.