Posted 04.16.2020 by Maddy Osman
Whether your role involves existing knowledge of paid media or you’re just starting to learn about it for the first time, paid media is a powerful way to get leads. The major tools of the trade and best practices tend to stay the same over time — but it’s still a rapidly changing field.
With that in mind, we’ve lined up our top tips as well as the trends we’re monitoring for 2020.
So… what is paid media, exactly?
According to BigCommerce, paid media, “refers to external marketing efforts that involve a paid placement. Paid media includes PPC advertising, branded content, and display ads.”
Paid media is one part of a complete marketing mix that should also include earned and owned media. Earned media involves external organic brand mentions, while owned media involves the content you create on your own channels.
Tim McDougall of 50 Pound Boson says, “I’ve been hearing since 2010 that Facebook is about to go down and go out of business and it still hasn’t happened.” Most paid media experts would agree that Facebook advertising definitely isn’t overrated yet (and likely won’t be anytime soon).
It is changing, though.
In 2018 and 2019, Facebook rolled out measures to increase transparency and accountability in political spending on the platform. Ads labeled as political must include a disclaimer and come from an authorized account. Additionally, political ads will be archived in the Facebook Ad Library for 7 years after they’re published. In 2020, Facebook introduced more new features to further increase transparency and user control, including an option to see fewer political ads overall.
These changes might not seem relevant to the majority of advertisers who don’t run political ads. Unfortunately, as many discovered in 2019, the definition of what could be flagged by Facebook as political is… vague.
We recommend authorizing your Facebook page to run political ads even if you’re not in politics. Find out how and why in this post.
So which paid media platforms are the rising stars to watch in 2020?
Obligatory TikTok mention here.
It feels like all eyes are on TikTok because of their large and rapidly growing user base—over 800 million, according to Datareportal’s 2020 global overview. A drill down of the data reveals that reaching your target audience on TikTok might be a little more difficult than the big picture numbers would indicate, though:
B2C brands with the budget for experimental ads and products aimed at younger consumers might see growing success on TikTok. We’re just not sold on it as a solid B2B advertising channel yet.
Even if you don’t start a TikTok Ads account tomorrow, though, it’s still worth monitoring and getting familiar with the platform. We recently had a TikTok inspired video go viral, so if nothing else, TikTok is great for inspiration. The type of content being created there is innovative and fun—and there’s no rule against B2B companies having a little fun.
And what paid media acquisition methods are on their way out in 2020?
Haley Warack of Ruffalo Noel Levitz says that geo-fencing is overrated.
“Say that I want to reach doctors that work at this hospital because I think they’re going to be great for my Ph.D. program,” she adds. “Well, that doesn’t make any sense because half of the people, probably 90 percent of the people at the hospital, aren’t doctors and I would hope doctors aren’t on their phones all day.”
Geo-fencing is useful for finding and converting new leads for certain types of campaigns. Brick and mortar stores trying to drive foot-traffic, for example, or local event promotion. Unfortunately, it’s not terribly effective for other campaign types. There are more contextual places to reach an audience that can drive action today.
A few of our panelists used the word “snackable”, then laughed at themselves self-deprecatingly, to describe the type of text you should use in ad creative (especially in terms of Facebook).
Will we see “snackable” added to a future edition of Knock Knock’s Corporate Flashcards deck? Only time will tell…
At any rate, one of the major topics associated with paid media success involves ad testing methods.
50 Pound Boson’s Tim McDougall says, “Our whole build is built around massive testing and massive iteration and testing fast and failing frequently but failing cheap.”
The road to success then involves testing multiple variations around copy, creative, targeting, and so on.
Tim continued, “In the old world of doing TV campaigns, you have two different competing ideas. But it takes you a million dollars to go test it. You’ve got to shoot a TV campaign, you’ve got to run it, you’ve got to wait a couple of months to see if sales come in.
Now we can do this with our partners. All we say is, oh, you want that headline? Great. Put it in there. You want that image, put it in there. It’s going to cost us two or three bucks to figure out if it works or not.”
You can also improve your successes by first testing ad creative with real users before initiating a campaign.
Zach Schladetzky of UFG Insurance recommends UsabilityHub to do just that, based on his company’s own paid media process. Don’t forget that it’s ok to take inspiration from other ads — so long as you don’t outright copy them.
One final tip for keeping testing affordable while gaining useful insights?
Make sure to run a given ad campaign for a week before making any new optimizations. This is precisely how long it’ll take to gain enough useful data that you can then act on to improve ad set performance.
If you’re reading this article because you’re devouring everything you can get your hands on to learn more about paid ads, you’re already on the right track. For those looking to make this your full-time job, here are our top tips for getting started.
It all starts with motivation. You’ll have a hard time finding an accredited degree program to learn more about paid media perhaps because you don’t need a degree to become an expert. But in order to find success, you’ll need to engage in your own form of self-study.
Start with resources that the biggest online advertising platforms provide, free of charge.
Facebook’s Blueprint courses will take you far when it comes to learning how to use the platform optimally. Google’s Academy for Ads certification program is another one worth working through as a beginner.
AdEspresso is another resource recommendation from our expert panel, though you’ll need a paid subscription to get the most out of it.
It can also help to keep up with influencers who teach their followers about how to best use paid media, like Matt Navarra, Jon Loomer, and Ezra Firestone. Just make sure that when you read any content about understanding paid media, it’s not just a quick skim. In order to actually benefit from it, you should set aside time each week to really focus on it.
Of course, nothing beats a small ad budget and a desire to take a deep dive into each platform. Encourage your employer or a client to devote as little as $10/day to your efforts to become proficient in paid media — that’s really all it takes to get started. Ideally, as part of your self-paced study, you’ll start testing ads based on what you’ve learned, refining them after running them for long enough to get insights about what’s working and what isn’t.
At this point, it also helps to have a mentor who you can sit down with for feedback about your approach and things you might be missing.
A great first project to solicit help for is setting up a dashboard to help you understand how you’re doing each day, at a glance. Just forget about vanity metrics — you want to focus on if people clicked on your ad and if they bought. After all, if you can’t prove ROI, what good is it?
While you’re just getting started, get as familiar as you can with all the various tools paid media platforms (like Facebook) have to offer — even the more obscure/new options. This will help you in the future, as you get more confident with regards to optimizing ad campaigns.
In 2020 we’re seeing more and more platforms adopting stories.
In early March, Twitter rolled out a trial launch of ‘Fleets,’ their version of stories. Fleets are still in the testing phase, which reportedly will last several months, but their format and integration is already familiar to users: similar to Instagram Stories, Fleets will be displayed across the top of your homescreen to browse and view.
Hot on the heels of the Fleets announcement, LinkedIn announced that they are internally testing a story feature for their platform.
While we don’t have official release dates for either, given the popularity of stories on other platforms it seems likely that Fleets and LinkedIn Stories will become part of our digital landscape in the not too distant future.
Their success as organic platforms will determine whether we’ll start to see paid opportunities there, so it’s worth considering what your brand’s strategy will look like for these new formats. Being familiar with the features as an early adopter will give your paid efforts that extra edge.
In general, Stories (regardless of the exact platform) seem to be performing well as an ads medium and are absolutely worth testing out in 2020 if you haven’t yet.
Another exciting ad format that our panel sees evolving over the next few years is streaming TV ads. Although Netflix has supported itself without ads up to this point, they have started testing the possibility for the inclusion of paid media alongside their content offerings.
Today’s higher buy-ins for ads between streaming content will become more accessible to the average paid media customer.
As a direct result of the issues related to the Facebook/Cambridge Analytica fallout, Facebook advertisers lost access to a lot of targeting options they had previously relied on.
Advertisers are still scrambling to land on new best practices for getting attention. One of our expert panelists suggested falling back on a simple principle — providing value outside of simply saying “buy our product”.
Since Amazon is the world’s largest online marketplace, it’s worth specifically calling out Amazon’s role in the paid media landscape as part of this discussion of paid acquisition.
Driving traffic to Amazon from another website creates tracking and attribution issues, because you won’t have access to all relevant e-commerce data. What you can do is loosely correlate ad spend with sales when you shut down the effects of other marketing campaigns. This works best for products that aren’t highly searchable.
Building your business with Amazon might be a good short-term plan but it shouldn’t be your long-term strategy for finding success because you don’t ultimately own your customers on the platform.
We’ve discussed a lot of different sides of paid media acquisition and what we expect it to look like going into the rest of 2020. Of course, things are rapidly changing, now more than ever. We’ll keep you updated with the latest developments.
If you’re looking for more content on paid media acquisition, we hosted an event about paid media trends and heard from a panel of experts. You can listen to the full live recording here.
Still have about paid media and how to use it effectively in 2020? Drop a comment below or tweet at @wearesculpt — we’d love to hear from you!
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